When you want to shop with us or access your account, we ask you to sign in. If you find that your email address or password is not recognised, please make sure you are using the same email address and password that you used when you registered with us. If you can't remember your password, simply select the "I forgot my Password" box on the sign-in page, and we will email a reminder of what your password is. You can change your password, main email address or any of your other details at any time just by signing in to My Account.
If you still have problems signing in to your account, please contact us at firstname.lastname@example.org.